How shipping with CloudPort works
From quote to delivery, every step happens in one place — no separate customs broker, no surprise invoice later.
Start a shipmentEnter shipment details
Sender, recipient, and what's inside — takes about two minutes.
Get an upfront quote
Weight, distance, and customs handling, all shown before you pay.
Pay securely
Card payment processed through Stripe. Your shipment is only created once payment clears.
Track it to delivery
A tracking number the moment it's created, with live status through customs and final delivery.
Customs & duties guide
Declared value matters
Customs handling is calculated from what you declare the contents are worth, not the shipping cost. Under-declaring to save money can get a shipment held at the border — declare the real value.
What's included automatically
Every quote already factors in a customs handling fee based on your declared value, so there's nothing extra to pay at pickup or delivery in most cases.
Not accepted on CloudPort
- Weapons, ammunition, or explosives
- Perishable food or live plants
- Cash, coins, or negotiable instruments
- Flammable, corrosive, or hazardous materials
Not sure if something qualifies? Ask support before you book.
Packaging that keeps your quote accurate
Measure the box, not the item
Length, width, and height of the outer box — pricing uses whichever is larger: actual weight or dimensional weight.
Leave room to seal properly
A snug, well-taped box travels better across handoffs and borders than an overstuffed one.
Keep your tracking number handy
You'll get it the moment you pay — save it before you hand the box off.
Ready when you are
Get a quote in under two minutes — no account fees, no minimums.